Return Policy:  No refunds on returns: store credit only.  All returns must be made within 14 days of purchase.  This means we must RECEIVE your item within 14 days. All items must be unworn, unwashed and in the original clothing packaging with tags in the original location.  All clothing is subject to a thorough inspection before return is approved.  NO refunds or exchanges on sale items.  All jewelry is FINAL SALE. All sale items FINAL sale. Buyer pays return shipping on all returns. Once a package has left our warehouse, we are no longer responsible for it.

When we receive your return, we’ll issue you online store credit right away and notify you so you can find something else you love!

We try to process orders very quickly, so there are no cancellations on orders.  

 Contact Info:

Phone: (254) 252-5900

Email:  customerservice@southernhoney.com

Our store hours are Monday-Friday, 9am-5pm. Please do not leave a message via phone. Email us for any customer service needs.  If you e-mail us Monday-Friday, we try to return all customer emails asap. 

*** If you’re returning shoes, please wrap the box before sending them! If we receive a damaged box, we cannot accept the return.

Include THIS PAPER and YOUR INVOICE in your return package for us please!

Your Name:

Your Email Address:

Item Returned and Reason for Return:

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